Customers Testimonials

Here are a few testimonials from our customers

Order received in good time, perfectly packaged, and also it was a small order i received a very very nice gift . Vote 10, i'll shop here again :).
Simone D. - Italy


Got my order XXXX today. Ma daughter was very happy to get a package from Japan, the kokeshi doll is superb, thank you as well for the present.
Annick D. - France


I received my package a smidge late, but it came in just like new! Also the neko key chain is very kawaii =^.^= It didn't come too late, so I wasn't too disappointed in spending extra to be able to track the package or have insurance if something happened to it on the way from Japan to he U.S. Thanks Tokyo-Smart! I love my bento box and matching chopsticks.
Jessica T. - USA


I just wanted to say "Thank you" for my order and for the extra gift you sent me. The Maneki Neko's were so beautifully done!
Nicole H. - USA


I am extremely pleased with the quality and craftsmanship of the items I ordered. The Kokeshi doll is absolutely beautiful, the bento box is very chic and the design is timeless, and detail and craftsmanship of the tea caddy is also quite remarkable. I am happy that these skills remain and hope to ensure, in my small way, that they don't die out. I look forward to using and admiring these items for years to come.
Also, thank you for the cute Maneki Neko, he will take up home in my kitchen and keep me company while I cook.
Thanks again for everything and look forward to future business with Tokyo Smart.

Lorraine W. - Belgium


The order has arrived. Package in perfect condition and as described. This product is very nice. Thank you as well for the little present that will please my wife.
Matthieu M. - France


I have received this afternoon my Maneki Neko, it is very nice! Thank you very much and thank you for the little gift which very pleased my daughter.
Catherine S. - France


Thank you very much for your fantastic Daruma, I got them today. Thank you.
John S. - Denmark


The package has arrived. And I am pleased to inform you that every item has survived the journey and is in a perfect condition. Thank you very much, for the small surprise as well.
Hanna S. - Switzerland


Got the order this morning ! I love my maneki neko :)) And thank you for the little present ;)
France L. - France


We got our order today. The products are really beautiful. Thank you for the little gift. Good luck with your store.
Daniel T. - France


Received my order today. Very fast shipping and cats were beautiful. Thanks!
Jenn M. - USA


We got our order for the Maneki Neko. He is beautifull. Thank you for the little present delivered with.
Laurence D. - France


Thank you for sending me so quickly the beautiful aroma burner. I am using it as I write this! Love it!! I talked about you on my blog, too, and told my friends about you guys!
Michiyo H. - USA


Good morning. I wanted to let you know that I have just received my package. I am delighted. it arrived in good condition and my little kokeshis are beautiful. I'm really happy to have them. Also, thank you for this nice little gift you have added with the dolls. So see you for a next order thank you again :).
Sabrina H. - France


I received my order yesterday, everything is perfect, very well packed, the next time I will not take insurance as it is very safe. Also thank you for the little bonus. I also saw that you had already taken my remarks into account, great job ;) See you soon!
Rodney S. - France


Fast delivery, arrived in excellent condition and above all the products are of really good quality and as expected. THE shop all fans of Japanese decoration shoudn't miss!
Delphine D. - France


Kokeshi arrived safely. Excellent service, will watch your products, my son enjoyed his gift.
Robyn M. - Australia


I received my order on Saturday, I love my Maneki Neko. Thank you so much.
Karin L. - New Zealand


Parcel received! 7 days from the date of shipment, it's great! I am very happy with the quality and finish of the products (wooden bento boxes). Please continue to offer us some nice products! Thank you!
Isabelle P. - France


Loving the Maneki Neko I ordered. Came in perfect condition thx so much!
James B. - USA


Everything was perfect: the product was as expected and conform to the description, the package arrived very quickly and in excellent condition (and the multiple labels allowed me to revise my kana and kanji :D). In short, everything good!
Frederic D. - France


Loving the Maneki Neko I ordered. Came in perfect condition thx so much!
James B. - USA


Amazing Amazing!!! My package was delivered post-haste and the items were lovely. Thank you all so much!
Andrew E. - USA


Got the package via EMS. Really great timing and products. Thanks so much for all your help!
Manisha D. - USA


Daruma received this Monday in perfect condition. Thank you for the little gift and for the loyalty points, See you soon.
Agurtzane V. - Spain


I received the kokeshi, thank you a lot and see you soon for a new order.
Monique D. - France


I have just received my order and I wanted to thank you. My package was perfect and the products very carefully packed. I will order again on your website very soon. And thank you for the little gift. See you soon.
Guillaume C. - France


Thank you for responding so quickly, I just got my Daruma and I find them really great. So thank you again.
Valérie N. - France


I'm really happy with my two kokeshi dolls and a big thank you for the little present :).
Lydie C. - France


I just want to thank you. I love your store and getting Japanese decoration from Japan makes it more special.
Bjenk E. - Canada


I received my order, well packed package. Very nice product, I'm satisfied. Thank you.
Isabelle D. - France


I attest that I have received my order on time, in good condition. Fast shipping, tracking well done, order carefully prepared.
Remy H. - France


I received the music box on Saturday, my girlfriend was very pleased. Thanks so much!
Stanley Y. - USA


The package arrived today. Everything is perfect. Thank you.
Sophie T. - France


Received this Monday in perfect condition. Thank you for the bonus, it makes you want to come back ^^.
Nicolas T. - France


I received your package, the two wooden cups are superb, impeccable packaging, and thank you for the little keychain as a gift. I am very satisfied.
Pierre C. - France


My order arrived about a week ago.
Congratulations about the wrapping, the “lucky cat” arrived in perfect condition and is beautiful: I think my daughter will love it when she will find it next to the Christmas tree!
Thanks to activate my point for the loyalty program.

Christine B. - France


Thank you. My order arrived in perfect conditions. The 2 kokeshi girls are awesome.
Nuno Filipe B. - Portugal


Everything is perfect!!
Elie C. - France


I got my order n°XXXX. Thanks for the chopsticks as a present they are very beautiful!
Tatiana K. - France


Very quick delivery, item is as expected and beautiful. I'm very happy.
Cathy P. - France


Order received in perfect condition. Thank you.
Engly T. - France


I got my order yesterday! Everything is perfect! Thanks a lot! Have a very good day!
Tatiana C. - France